Welcome to Nutri Bites. These Terms of Service ("Terms") govern your access to and use of the Nutri Bites website, online store, products, services, content, and related features (collectively, the "Services").

By accessing or using our website or placing an order with us, you agree to be bound by these Terms of Service and our applicable Privacy Policy, Refund and Return Policy, and Shipping Policy.

Please read these Terms carefully before using our Services. If you do not agree with these Terms, please do not use our website or Services.

1. Use of Our Website

You agree to use the Nutri Bites website only for lawful purposes and in accordance with these Terms.

You must provide accurate, complete, and current information when placing an order or creating an account. You are responsible for maintaining the confidentiality of your account information and for all activities carried out through your account.

You must not use our website to:

• Engage in any unlawful activity

• Attempt to gain unauthorized access to our website or systems

• Interfere with the operation or security of our website

• Submit false, misleading, or fraudulent information

• Copy, reproduce, or misuse our website content without permission

• Introduce viruses, malware, or other harmful code

• Use automated systems or methods to improperly access or collect information from our website

2. Our Products

Nutri Bites offers food products including, but not limited to, flavoured makhana, dry fruits, and trail/seed mixes.

We make reasonable efforts to ensure that product descriptions, images, ingredients, specifications, and other information displayed on our website are accurate. However, actual product appearance, packaging, colour, or presentation may vary slightly from images displayed online.

Product availability, descriptions, specifications, and pricing may change from time to time without prior notice.

3. Product Information and Food Products

Customers are responsible for reviewing the product information, ingredients, nutritional information, allergen information, and other relevant details provided on the product page before placing an order.

If you have any food allergies, dietary restrictions, or specific dietary requirements, please carefully review the product information before purchasing.

Nutri Bites should not be held responsible for reactions arising from an ingredient or allergen where the relevant information has been provided on the product packaging or website.

4. Orders and Acceptance

When you place an order through our website, you are making a request to purchase the selected products.

Nutri Bites reserves the right to accept, decline, cancel, or limit an order at its discretion, including in circumstances involving product availability, pricing errors, payment issues, suspected fraudulent activity, or other operational reasons.

An order will be considered accepted once the order has been successfully processed and confirmed by Nutri Bites.

Please carefully review your order details before completing your purchase. Cancellation requests may not be accommodated once an order has been processed or dispatched.

5. Pricing and Payments

All product prices displayed on the website are subject to change without prior notice.

The price applicable to your order will generally be the price displayed at the time the order is placed.

You agree to provide accurate and complete payment and billing information and confirm that you are authorized to use the selected payment method.

Any applicable shipping charges or other charges will be displayed during the checkout process.

6. Shipping and Delivery

Nutri Bites aims to process and deliver orders as efficiently as possible. Delivery timelines may vary depending on the delivery location, courier availability, weather conditions, public holidays, and other circumstances beyond our reasonable control.

Once an order has been dispatched, applicable tracking information may be provided to the customer.

For more information regarding shipping and delivery, please refer to our Shipping Policy.

7. Returns, Refunds and Replacements

As Nutri Bites sells food products, we generally do not accept returns or exchanges.

Refunds or replacements may be considered only in cases such as:

• Product received damaged

• Product received in a tampered condition

• Genuine product quality issue

• Incorrect product received

Customers should contact us promptly after delivery and provide the order details along with appropriate photographs or videos of the product and packaging so that the issue can be evaluated.

For complete details, please refer to our Return and Refund Policy.

8. Intellectual Property

All content available on the Nutri Bites website, including but not limited to logos, brand names, product images, photographs, graphics, text, designs, videos, product descriptions, and other materials, is owned by or licensed to Nutri Bites and is protected by applicable intellectual property laws.

You may use the website and its content only for your personal and non-commercial purposes.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit any website content without our prior written permission.

9. Third-Party Services and Links

Our website may contain links, services, payment gateways, or other features provided by third parties.

Nutri Bites does not control third-party websites or services and is not responsible for their content, policies, availability, or practices.

Your use of third-party services may be subject to the terms and policies of the respective third-party provider.

10. User Reviews and Feedback

If you submit reviews, feedback, suggestions, photographs, comments, or other content to Nutri Bites, you agree that such content should be accurate, lawful, and should not violate the rights of any third party.

You must not submit content that is unlawful, abusive, defamatory, misleading, obscene, fraudulent, or infringes upon another person's intellectual property or privacy rights.

Nutri Bites reserves the right to remove or decline to publish content that violates these Terms or that we consider inappropriate.

11. Errors and Changes

There may occasionally be errors, inaccuracies, or omissions on our website relating to product descriptions, prices, offers, availability, shipping information, or other content.

Nutri Bites reserves the right to correct such errors, update information, modify content, or cancel an order affected by an error, where permitted by applicable law.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Nutri Bites shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or Services.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

13. Termination

We reserve the right to suspend or terminate access to our website or Services where we reasonably believe that a user has violated these Terms, engaged in fraudulent or unlawful activity, or otherwise misused our Services.

Any provisions of these Terms that by their nature should continue after termination will remain applicable.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect information relating to our customers.

By using our Services, you acknowledge that you have read and understood our Privacy Policy.

15. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms or the Services shall be subject to the jurisdiction of the competent courts applicable to Nutri Bites' business location, subject to applicable law.

16. Changes to These Terms

Nutri Bites reserves the right to update, modify, or replace these Terms of Service from time to time.

The updated version will be posted on this page with the revised effective date, where applicable.

Your continued use of our website after changes are posted constitutes your acceptance of the updated Terms.

17. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Nutri Bites
PLOT NO 20, BLOCK H-1/A, SECTOR 63,
Noida, Gautambuddha Nagar, Uttar Pradesh – 201301

Email: info@nutribites.in
Instagram: @nutribites_india