At Nutri Bites, we strive to provide you with fresh, high-quality food products. Since our products include food items such as flavoured makhana, dry fruits, and trail/seed mixes, we do not accept returns or exchanges for change of mind, personal preference, or any other reason unrelated to product quality or delivery damage.

Damaged, Defective or Quality Issues

Please inspect your order carefully when you receive it. If your order arrives damaged, defective, tampered with, or if there is a genuine quality issue with the product, please contact us as soon as possible.

To help us resolve the issue quickly, please contact us at info@nutribites.in and provide:

• Your order number

• A description of the issue

• Clear photographs/videos of the product and packaging

• Any other relevant details that may help us evaluate the issue

Our team will review your request and, if the issue is found to be valid, we may provide an appropriate replacement or refund, depending on the nature of the issue and product availability.

Non-Returnable Products

As our products are food items, they are non-returnable and non-exchangeable except in cases where the product is received damaged, defective, tampered with, or has a verified quality issue.

We cannot accept returns for:

• Change of mind or personal preference

• Incorrect product selection by the customer

• Products that have been opened, consumed, or partially consumed

• Products damaged after delivery due to improper storage or handling

• Products returned without prior approval from Nutri Bites

Refunds

If your refund request is approved after evaluation, the refund will generally be processed to your original payment method.

The time taken for the amount to reflect in your account may vary depending on your bank, payment provider, or other financial institution.

If you have not received your approved refund within a reasonable period, please contact us at info@nutribites.in.

Replacement

Where appropriate, Nutri Bites may offer a replacement for products that are received damaged or have a verified quality issue.

Replacement eligibility will be determined after reviewing the details and evidence provided by the customer. Replacement requests must be reported promptly after delivery.

Contact Us

For any questions or concerns regarding our Return and Refund Policy, damaged deliveries, or product quality issues, please contact us:

Nutri Bites
PLOT NO 20, BLOCK H-1/A, SECTOR 63,
Noida, Gautambuddha Nagar, Uttar Pradesh – 201301
Email: info@nutribites.in
Instagram: @nutribites_india